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THREEFACEGROUP

Privacy Policy

ThreeFace Group

Last Updated: October 26, 2026

At ThreeFace Group, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, request a free estimate, or use our home remodeling and renovation services.

1. Information We Collect

When you contact us, request an estimate, or schedule a service, we may collect the following information:

  • Full name
  • Phone number
  • Email address
  • Property or project address
  • Type of remodeling or renovation service requested
  • Preferred appointment dates and times
  • Project descriptions, measurements, and photographs you provide
  • Other information you voluntarily share with us

We may also collect basic technical information through our website, such as browser type, IP address, and website activity, depending on the technologies used.

2. How We Use Your Information

We use the information we collect to:

  • Respond to customer inquiries and requests
  • Schedule free estimates and consultations
  • Prepare project estimates and proposals
  • Communicate about remodeling projects
  • Coordinate appointments and services
  • Provide customer support
  • Maintain project and business records
  • Improve our website and customer experience
  • Comply with applicable legal obligations

We use your information for legitimate business purposes related to our services and your requests.

3. Project Photos and Information

During estimates and remodeling projects, we may collect photographs, measurements, and other property-related information.

This information may be used to evaluate project requirements, prepare estimates, plan construction work, and document project progress.

We will request your permission before using identifiable photographs of your property for advertising, social media, or other promotional purposes.

4. Sharing Your Information

We do not sell your personal information.

We may share relevant information with trusted employees, subcontractors, suppliers, or service providers when reasonably necessary to prepare estimates, coordinate appointments, complete remodeling projects, or operate our business.

We may also disclose information when required by applicable law or legal process.

5. How We Protect Your Information

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or loss.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Respond to customer inquiries
  • Provide requested services
  • Maintain business records
  • Resolve disputes
  • Comply with applicable legal obligations

When information is no longer needed, we take reasonable steps to delete or securely dispose of it.

7. Your Privacy Rights

You may contact us to request:

  • Access to the personal information we maintain about you
  • Correction of inaccurate or outdated information
  • Deletion of your personal information

We will review and respond to these requests in accordance with applicable law.

Certain information may need to be retained for legal, contractual, or legitimate business purposes.

To submit a privacy request, please contact us using the email address below.

8. Cookies and Website Technologies

Our website may use cookies or similar technologies to support website functionality, security, performance, and analytics.

Where applicable, you may manage cookies through your browser settings or available website privacy controls.

9. Third-Party Services

Our website may use third-party service providers for:

  • Website hosting
  • Online appointment scheduling
  • Email communications
  • Data storage
  • Other business functions

These providers may process information on our behalf as necessary to deliver their services.

Third-party websites accessed through external links may have their own privacy policies, which we encourage you to review.

10. Changes to This Privacy Policy

ThreeFace Group may update this Privacy Policy periodically to reflect changes in our services, business practices, or applicable laws.

Any updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us.

We value your trust and are committed to handling your personal information responsibly.